Payment Policy

• To confirm your booking, 100% payment is required.

• For on-request bookings, once approved, full payment must be made within 3 days.

• Failure to complete payment within the deadline may result in automatic cancellation.

General Conditions

• You are responsible for providing accurate personal and payment information.

• The email and contact details you enter will be considered valid for all notifications.

• You authorize the selected hotel/establishment to charge your card for the total booking amount, including any applicable cancellation or modification fees.

• Before making payment, please ensure all selected services are correct, as changes may not be possible afterward.

• Any booking changes or cancellations must be made using the booking reference provided on your service voucher.

• The booking contract is strictly between you and the selected establishment. Destination Travel acts only as a booking platform and does not provide hotel services or guarantee hotel content.

• Information published on our website is provided by the establishments themselves. Destination Travel is not responsible for the accuracy of this information.

• If the hotel is unable to charge your card, your booking may be cancelled after notifying you via the email provided.

• Cancellation fees may apply depending on each establishment’s policy.

• Any dispute involving Destination Travel will be subject to Egyptian law and the jurisdiction of the competent courts.

• Your data is shared only with the selected establishment(s) and will not be used for any other purpose by Destination Travel.

• Destination Travel is not responsible for transcription or system errors that may appear on the website.

• By confirming your booking, you accept these General Conditions as the only valid terms.

• All official communication with Destination Travel must be made through the contact details listed on destinationtravelgroup.com.

Online Payment Terms & Conditions

Introduction

By using the online payment service of Destination Travel, you accept these terms. Destination Travel may update these terms at any time, and it is your responsibility to review them before making a payment.

Main Terms

• Payments can be made using credit, debit, or prepaid cards.

• You are responsible for verifying any fees charged by your card provider.

• Card details entered during payment are processed securely by the payment gateway and are not stored or accessed by Destination Travel.

• Keep a copy of your transaction receipt for your records.

• You understand that online personal data may be exposed to risks such as hacking or fraud, and Destination Travel is not liable for unauthorized access.

• Neither Destination Travel nor its payment service providers guarantee that transmitted data cannot be intercepted by third parties.

• Destination Travel and its partners are not liable for delays, errors, or interruptions during the payment process.

Card Information

By providing your card details, you confirm that:

• The card is lawfully yours and authorized for use.

• All card details you provide are accurate.

• You authorize Destination Travel to debit your card for the selected payment.

• You have sufficient balance/credit to complete the transaction.

Privacy Policy

• All information you provide is kept strictly confidential and not shared with third parties except when required by law.

• Destination Travel does not access or store credit card information.

Security

• All payment data is encrypted during transmission.

• Destination Travel and its payment partners are not liable for user-side data exposure caused by shared screens, insecure devices, or incorrect information entry.

Refund Policy

• Refunds are processed using the same payment method and the same card used for the original transaction.

• Refunds are available for up to 90 days from the original payment date.

• Administration fees are deducted from the refunded amount.

Changes to Terms

Destination Travel may modify these Terms & Conditions at any time. The version published on destinationtravelgroup.com is the valid one. Destination Travel may also decline online payments for accounts in default.